Confirm if the Internet light is showing activity (light blinking) on the modem / router.If you have a wired connection, make sure that the ethernet cable is properly connected to the modem / router.Check to see if the modem / router has power turned on. Refer to "Cannot connect with Internet" FAQ, if you still cannot resolve your issue, please visit Netflix help support. Refer to "Cannot connect with Internet" FAQ, if you still cannot resolve your issue, please contact YouTube help support. Refer to "Cannot connect with Internet" FAQ, if you still cannot resolve your issue, please contact Vudu help support. If you are using streaming services (such as Netflix, YouTube, Vudu) please make sure your internet connection has enough bandwidth to handle 4K streaming.If you are connecting a source device, such as a Blu-ray player, gaming console, cable box, verify the device is 4K compatible and that the output setting is set to 4K and connected using 4K-rated HDMI cables.If you encounter “not available message” on the channel you are viewing, attempt to turn on captions by viewing a different channel.If your remote control has a dedicated Closed Caption Button “CC”, press the button on your remote control and caption type will be displayed on screen.Under Closed Caption you can customize through type (analog/digital), font style, font size and color.Using your remote control, select Main Menu.Do not use any solvents on the TV screen. Using your remote control, select Main Menu.Ĭlean with a dry microfiber cloth.To enjoy 4K picture quality, please ensure your source device is able to broadcast 4K signal. Regular HD has a pixel count of 1920 x 1080, 4K means your TV has twice as many pixels, resulting in better resolution and definition for your TV picture and color scheme. Using mobile Hotspot is not recommended, as the bandwidth may not be suitable for streaming high-definition content. Q.Ĭan I connect my smart TV to a mobile hotspot? A. If your TV has Lock, press OK on your remote to lock or unlock content.Use the cursor to navigate the options and enter to block or unblock content. Once V-chip is selected select "on" and then press enter.
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